Privacy Policy

1. Who We Are

Easy.one is operated by Smart Apps Limited, a company registered in Hong Kong.

2. Information We Collect

Information you provide

• Account registration details (name, email address, company name)
• Billing and payment information
• Communications you send to us (support tickets, emails)
• Content you create or upload to the platform

Information collected automatically

• Device and browser information
• IP address and approximate location
• Usage data (pages visited, features used, session duration)
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorised activity
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers - third parties that perform services on our behalf (hosting, payment processing, analytics)
• Legal requirements - when required by law, regulation, or legal process
• Business transfers - in connection with a merger, acquisition, or sale of assets
• With your consent - when you have given explicit permission

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information. Each client instance runs on isolated infrastructure with no data sharing between clients.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at hello@easy.one.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us